Above Reality FAQ
Below are some of the common questions we're frequently asked. If you don't find an answer to your question, please call Toll Free 1-877-FUN-RISE (386-7473) or Locally 802-899-4007.
Balloons only fly at two times of the day: sunrise and sunset. Click here to view the meeting times on the day of your selected flight. These times are quite specific, but not exact. The time sent to you in your confirmation email may differ by 15 minutes.
No, it is not possible to get motion sick in a balloon.
All of our pilots are licensed by the Federal Aviation Administration (FAA). They have had extensive training and rank safety as the highest priority. You can look at each of their bios on our Crew page. Their choice to fly or not to fly is based mostly on the weather but also includes other factors. If they do not feel it is safe to fly then the flight will be cancelled. All of our balloons are inspected by FAA maintenance facilities are scheduled intervals. In addition, balloons will be inspected by the pilot before every flight.
You may choose from several different flight options. Click here to see our balloon flight options and pricing.
We offer 3 discounts on balloon rides: Group discounts, Military discounts and Cash discounts. We can provide discounts for groups of 6 to 10 passengers. Please call for details. We also offer discounts for all of our military men and women; 15% for active or retired. We appreciate all the hard work that you provide. A discount of 5% is offered to any passenger who chooses to pay with cash at the conclusion of the flight.
You may book online or call us on the phone directly at 802.373.4007 or toll free 877-386-7473.
Since our secure server and shopping cart for online purchases in still under construction, you'll need to buy a gift certificate the old fashioned way: by calling us on the phone at 802.899.4007. We will ship out a balloon ride "soar-tificate" on your behalf to the guy or gal who has everything or is checking off items on his or her bucket list. You may also pick up the certificate in person if you live locally and that is convenient for you.
This will depend a lot on the weather and other factors but most balloon rides will go from just above the tree tops to a few thousand feet in the air.
We will meet at the front door of the Essex Resort and Spa at 70 Essex Way, Essex, Vermont 05452. You may click here for a map.
We have launch sites in Essex, Colchester, Milton, South Burlington, Jericho, Williston and other surrounding towns. Each day's launch will depend upon wind direction and other weather considerations.
The total duration, from the time we meet you until you are returned back to your vehicle, will be about 3.5 hours (give or take 30 minutes). The flight itself will be approximately an hour but the memories will last forever.
Kids need to be 8 years old to fly a balloon. The balloon burners make loud noises that frighten most kids under this age. Also, the duration of the flight is approximately one hour and we have found that children just don't have the attention span for this duration of flight. Kids who are bored find ways to entertain themselves that is distracting to other passengers on board, including their parents. We have flown children younger than 8 years old but only on Exlcusive (private) flights. There are no minimum age requirements for insurance purposes or FAA requirements.
The temperature in the balloon will be very similar to the temperature on the ground. We do NOT typically go to altitudes where the temperatures are a "really cold" as people often mistakenly presume. Boots (hiking, work, or muck variety) or sneakers are required. A hat of some type is recommended to provide a layer of protection between your head and the radiant heat emitted from the burners (a visor won't help in this case). Tank tops or sleeveless shirts are NOT recommended as these do not offer any protection for the parts of your body most likely to feel the heat from the burner. The simplest way to dress is in layers of cotton. You can always remove a layer but it is tough to add one that you don't have. Whether you choose shorts or pants is up to you, just remember we may find ourselves in a variety of landing sites from short, well-manicured lawns to fields with overgrown brush, or otherwise. Dresses and skirts are strongly discouraged (unless you are getting married in-flight, then feel free to wear your gown). The following footwear is NOT permitted: flip-flops, high heels, clogs, Crocs, sandals of ANY kind (this includes sport sandals that you might think are sturdy and suitable - please leave them at home).